Some facts and figures. We’ve worked with 46 separate clients in 2008, and delivered over 400 days’ training and development. We’ve developed 6 completely new programmes, and added 5 new clients. The remaining 41 clients are all repeat business, which we regard as key success measure. We’ve completely overhauled and relaunched our main [...]
Sunday, December 21, 2008
One of our clients, LateRooms, has been listed as a finalist in the ‘Innovative Call Centre of the Year’ awards. This is a prestigious award, and according to the shortlisting judges, competition was particularly strong this year. So congratulations to Kaye and her team, and good luck in April, when the winner is announced…. If any [...]
Sunday, December 21, 2008
According to a survey carried out by the CBI, while 13% of those surveyed said they planned to cut training in 2009, half of those surveyed said they would not be cutting, so much as reviewing their training to check whether it was effective and value for money. So our question to you is: do [...]
If you have any complaint about our service or products, or want to offer any compliments, then please contact Arnie by email: arnieskelton@etduk.co.uk
There are two main views about leadership:The functional , formal view-that it is a function, associated with post, and resides at the head of the organisation(i.e. headship); and the personality view-that it can exist anywhere, at any level, within the organisation, and is essentially an attribute or set of attributes that anyone can have (i.e. [...]
This is the place we announce breaking news, our new programmes, and ask the occasional question.
As the following case studies show, we have lots of evidence of how our contribution has helped make a difference to our clients.
Click here to read our regular thoughts on the good (fab) and the not so good (drab) that we’ve experienced - we hope you can join in with your experiences, too…!
Just to let you all know that on our SLIDEAS site, we are now offering a new powerpoint presentation every fortnight (alternate Sundays), for you to download for free! Our back catalogue of presentations is also available. So don’t miss out on these freebies - check the site regularly!! We’d also be interested in any similar presentations you have. Just email them to me, and I’ll get them published, with full credits to the author!
Friday, December 26, 2008
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