Some facts and figures. We’ve worked with 46 separate clients in 2008, and delivered over 400 days’ training and development. We’ve developed 6 completely new programmes, and added 5 new clients. The remaining 41 clients are all repeat business, which we regard as key success measure.
We’ve completely overhauled and relaunched our main [...]
One of our clients, LateRooms, has been listed as a finalist in the ‘Innovative Call Centre of the Year’ awards. This is a prestigious award, and according to the shortlisting judges, competition was particularly strong this year. So congratulations to Kaye and her team, and good luck in April, when the winner is announced….
If any [...]
According to a survey carried out by the CBI, while 13% of those surveyed said they planned to cut training in 2009, half of those surveyed said they would not be cutting, so much as reviewing their training to check whether it was effective and value for money. So our question to you is: do [...]
Friday, December 26, 2008
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