Yesterday we were officially accredited as achieving the required status for ISO 9001 - so we are now a quality assured organisation!! Well done to the team, and particularly Caroline, who was project manager for the whole process.
Wednesday, August 12, 2009
…to two of our clients. Firstly, to Irwell Valley Housing Association, who have been named in The Times’ ‘Top 100 Companies to work for’ for the fifth consecutive year…. …and to Thinktank in Birmingham, who have, for the second year running, been named in the UK’s Top 300 Companies to Work for. Well done to all concerned!
Sunday, December 21, 2008
One of our clients, LateRooms, has been listed as a finalist in the ‘Innovative Call Centre of the Year’ awards. This is a prestigious award, and according to the shortlisting judges, competition was particularly strong this year. So congratulations to Kaye and her team, and good luck in April, when the winner is announced…. If any [...]
If you have any complaint about our service or products, or want to offer any compliments, then please contact Arnie by email: arnieskelton@etduk.co.uk
There are two main views about leadership:The functional , formal view-that it is a function, associated with post, and resides at the head of the organisation(i.e. headship); and the personality view-that it can exist anywhere, at any level, within the organisation, and is essentially an attribute or set of attributes that anyone can have (i.e. [...]
This is the place we announce breaking news, our new programmes, and ask the occasional question.
As the following case studies show, we have lots of evidence of how our contribution has helped make a difference to our clients.
Click here to read our regular thoughts on the good (fab) and the not so good (drab) that we’ve experienced - we hope you can join in with your experiences, too…!
Just to let you all know that on our SLIDEAS site, we are now offering a new powerpoint presentation every fortnight (alternate Sundays), for you to download for free! Our back catalogue of presentations is also available. So don’t miss out on these freebies - check the site regularly!! We’d also be interested in any similar presentations you have. Just email them to me, and I’ll get them published, with full credits to the author!
Friday, August 28, 2009
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