Effective Training and Development

Need: a young, family based IT company had grown dramatically, and lacked a proper business infrastructure

Solution: we helped them establish a modern business model, which included a clear vision, strategy and quarterly rolling business plan, linked to a staff performance, recognition and development scheme.

Result: improvement in staff morale and confidence, tested by a before and after staff survey; accreditation for Investors in People within the year, in which the assessor referred to the excellence of the business model

Need: the advertising department of a major regional newspaper needed to improve performance and retain its most capable staff.

Solution: we helped them introduce a comprehensive performance management framework, linked to a performance review and development (PR&D) scheme

Result: improved staff morale and retention; improved performance; subsequent roll out to other parts of the business, requested and driven by managers who had been introduced to the new scheme

Need: following a staff survey, the senior management team of a major museum recognised the need for its own development, in order to show more effective leadership within the organisation

Solution: working intensively with the Senior Management Team, they now have a clearer vision and strategy for the Museum, and have created structures and processes to define and implement their leadership role