Courses Overview

You’ll find all the info you need about our workshops/courses on this page – including a full list of over 50 topics, themes issues which we offer courses on.

Please click on any of the headings below for more information, and if there is anything else you need to know – just ‘ask Arnie’

Please click on any of the topics below to view the full course outline.

• 6 Keys to Leadership
• Appraisals – a modern makeover
• Being Creative
• Being Enterprising
• Being Resourceful
• Challenging Conversations
• Changing The Culture
• Coaching
• Customer Service: A Strategic Approach
• Customer Service: Front Line Skills
• Dealing with Negativity & Blame
• Delegation
• Emotional Intelligence
• Growth Mindset
• Health Matters: Master Your Habits
• Health Matters: Wellbeing
• Health Matters: Your Health Identity
• Influencing Skills
• Innovative Thinking
• Introduction to NLP
• It’s All In The Mind …
• Learning How To Learn
• Management Styles
• Managing Change
• Managing Overload
• Managing The Poor Performer
• Managing Uncertainty
• Meeting Skills
• Motivation
• Negotiation Skills
• Nudge Theory
• Performance Management
• Personal Effectiveness
• Personal Effectiveness
• Powerful Presentations
• Prioritising
• Problem Solving
• Quality Communication
• Report Writing
• Resilience
• Resilient Leadership
• Soft Selling Skills
• Storytelling for Leaders
• Strategic Thinking
• Stress Management
• Study Skills
• Team Building
• Time Management
• Value-Based Behaviours
• Winning At Work
• Writing Skills

• Half day format (3 hours)
• Zoom or Teams based
• Can be varied on request
• Each half day costs £650 + VAT, but if you have any two half day courses running on the same doy, the cost is £900 + VAT for the full day.

Up to date content, expertly delivered

Full set of supporting materials

Opportunity to engage with Arnie before, during and afterwards using the chatbox facility (‘Ask Arnie’)

Contact Arnie to suggest preferred dates and times, by emailing arnieskelton@etduk.co.uk.  He will then reply with a booking form and invoice.

Tim, an IT specialist working for a regional newspaper was sent on a Management Development Programme.  He was the only ‘tecchie’ on the course – everyone else was in sales or marketing.  At the end of the three-day programme each person had to give a presentation to the Management Board.  Tim was terrified, felt completely out of his depth, and was ready to leave.  After several conversations  with Arnie, Tim accepted the challenge, and gave an outstanding presentation, and has since formed his own business with offices in the UK, Portugal and South Africa.  In Tim’s own words: “those two coaching sessions transformed my life..”