You may have staff who are not aware how much opportunity they have to sell your product or service; they do not regard themselves as sales staff – and would run a mile at the thought of having to sell.

Who should attend, and why?

This course will convince your staff that selling really is, and perhaps should be for them, a gentle art, built around engaging conversation and building a relationship.

Outcomes:

By the end of this workshop you will

  • understand what is meant by ‘soft selling’
  • have assessed yourself, your skills and qualities against a ‘soft selling’ checklist
  • have observed ‘soft selling’ in practice
  • have attempted soft selling skills and techniques, received feedback and reflected on it

Content:

  • What is ‘soft selling’ and situations where it might be useful
  • Key skills and attributes
  • Your own self-assessment
  • Observing soft selling in practice
  • Putting your soft selling skills and techniques into practice
  • Personal reflection and action planning

Development Method:

The workshop will be a mix of facilitator input, group discussion, self assessment, observation, practical activities, feedback and reflection.

Comments:

  • “Excellent, informative, and more sessions would be useful. Provided a lot to think about afterwards” (senior manager, Guildford)

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Soft Selling Skills

You may have staff who are not aware how much opportunity they have to sell your product or service; they do not regard themselves as sales staff – and would run a mile at the thought of having to sell.

This course will convince your staff that selling really is, and perhaps should be for them, a gentle art, built around engaging conversation and building a relationship.

By the end of this workshop you will
  • understand what is meant by ‘soft selling’
  • have assessed yourself, your skills and qualities against a ‘soft selling’ checklist
  • have observed ‘soft selling’ in practice
  • have attempted soft selling skills and techniques, received feedback and reflected on it
  • What is ‘soft selling’ and situations where it might be useful
  • Key skills and attributes
  • Your own self-assessment
  • Observing soft selling in practice
  • Putting your soft selling skills and techniques into practice
  • Personal reflection and action planning
The workshop will be a mix of facilitator input, group discussion, self assessment, observation, practical activities, feedback and reflection.

“Excellent, informative, and more sessions would be useful. Provided a lot to think about afterwards”

How To Check Availability

Simply start the booking process and select the service which you are interested in. This will show you a calendar with available dates.
You are not required to pay at the point of booking, so if you would like to reserve a workshop date, please feel free to book and pay by invoice later.

Booking Multiple Sessions

You can schedule multiple bookings of a single type (e.g. multiple coaching sessions), however to schedule a different type of booking, please repeat the scheduling process.

Payment Options

You have two payment options when booking. You can choose to pay by card at the point of booking, or to pay later by invoice (BACS).

(All prices shown during booking include VAT at 20%)