Effective Training and Development
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Emotional Intelligence

Who should attend, and why?

Some people have high intellectual intelligence, but lack the basic interpersonal skills to make them truly effective.  This one-day workshop is for anyone who wants to understand and improve their EI.  It will explain, with examples, the 5 key components of Emotional Intelligence, help you assess your own EI profile, and how best to close any gaps.


By the end of this workshop you will

  • know the 5 components of Emotional Intelligence
  • assess yourself, your team and your organisation against these 5 components
  • identify strengths, gaps, and how to close them


  • What is ‘Emotional Intelligence’?
  • The 5 components
  • Your own profile: diagnostic assessment
  • Assessing your team and organisation: additional assessment tools
  • Closing the gap: how to address successfully any EI gaps

Development Method:

The workshop will be a mix of facilitator input, group discussion, diagnostic assessment, practical activities, and feedback.


  • “Many thanks for all your great work on this – and for your excellent facilitation on the day. It produced great results.” (Chair, UK Association for Science & Discovery Centres)

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