This is a section in which we record feedback from our various training and development programmes.
If you’d like to add any of your own feedback, please do so in the box below.
Thanks for all your comments!
- “Fantastic course with brilliant feedback, practical advice and techniques. Invaluable experience and highly recommended. Great job guys, me and my colleagues all value the learning and had a really great time too. Thank you ” (Management Development Programme)
- “This was the best course I’ve ever attended by far! Arnie and Dawn’s passion, enthusiam and knowledge of this subject was infectious! I’ve learned so much and feel able to put the tips, techniques and practical advice into practice. I would recommend this course, without hesitation,to anyone who is a manager or interested in becomming a manager in the future. Thank you Arnie and Dawn for this inspiring, practical and valuable learning experience.” (Management Development Programme)
- “Thoroughly enjoyed the day….great day, concepts very useable….excellent: wide ranging and intelligent content” (Risk Management Conference, Wales)
- “Ideas for me to implement…refreshing in its approach…great combination of characters in Diane and Arnie – very useful session, especially final tips and tricks!…very thought provoking and inspiring – thank you!…identified with many of the behaviours discussed and am now more aware of how to deal with these…loved the hints and tips…breath of fresh air!…very alive and entertaining – also relevant…well delivered ‘fun and informative…fantastic fun and valuable learning…brilliant learned a lot…good practical tips…really interesting, very thought provoking and enjoyable…valuable and original way of going through customer service…valuable for every day- not just for work…informative well structured and good customer service…enjoyable training and informative learnt how to deal with difficult customers thank you…very well executed, useful tips and great refresher…entertaining and interesting Diane is a fantastic trainer and I will take away a lot from the course” (series of 2-hour workshops on customer service)
POST IT FEEDBACK
We now ask all participants to leave 3 key words on post its as they leave, reflecting their overall feelings about the programme. This is what they have said so far:
Interactive
In-depth
Realistic
Informative
Engaging
Organised
Interesting
Interesting
Competent
Disparate
Interactive
Refreshing
Informative
Informative
Enjoyable
Different
Informative
Open
Freshener
Engaging
Informative
Effective
Engaging
Humorous
Engaging
Enjoyable
Enjoyable
Informative
Helpful
Interesting
Thought provoking
Fab!
Positive
Helpful
Interesting
Positive
Energetic
Enthusiastic
Informative
Positive
Helpful
Refresher
Lively
Helpful
Relieved
Informed
Enthused
Concise
Beyond expectations
Lively
Engaging
Stimulating
Thought provoking
Fun
Enlightening
Interesting
Informative
Enlightening
Fun
Enjoyable
Very interesting
Engaging
Very good!
Good fun
Informative
Helpful
Informative
Engaging
Excellent!
Very useful
Positive
Helpful
Fun
Informative
Interesting
Fun
Engaging
Interesting
Fun
Enjoyable
Useful
Informative
Helpful
Enjoyable
Encouraging
Helpful
Entertaining
Useful
Happy
Interesting
Funny
Very interesting
Entertaining
Interactive
Helpful
Informative
Friendly
Helpful
Thought provoking
Interesting
Useful
Fun
Friendly
Focused
Very good
Useful
Informative
Helpful
Enjoyable
Enlightening
Time flew by
Excellent!
Fun
Useful
Interesting
Energetic
Helpful tips
Enthusiastic
Good fun
Thank you!
Lively
Informative!
Helpful!
Illuminating
Fun
Enjoyable
Interesting
Thought provoking
Useful
Thought provoking
Fun
Helpful
Useful
Entertaining
Helpful
Friendly
Thought provoking]
Interesting
Useful
Great facilitator
Not patronising
Energetic
Engaging
Full of energy
Enjoyable
Informative
Interesting
2 hours passed quickly
Interesting
Informative
Fabulous
Very educational
Good pace
Well delivered
Clear messages
Informative
Thought provoking
Enjoyable
Excellent
Very enjoyable
Thanks!
Very interesting
Excellent trainer
Fab!!
Good stuff
Useful
Good delivery
Loved it!
Food for thought
Excellent training session
Enjoyable
Great presentation
Lively
Friendly
Thought provoking
Worthwhile
Enjoyed the training
Makes you think!
Energising
Very fast paced
Informative
Enjoyable
Worthwhile
Positive experience
Excellent tutor
Excellent
Engaging
Fun
Helpful
Fun!
Thought provoking
Inspiring
Really helpful
Very good – Diane great
Refreshing
Helpful
Enjoyable
Interesting
Informative and useful
Original delivery methods
Very good interesting delivery
Interesting
Thought provoking
Very interesting
Fun trainer
Interesting, helpful fun
Engaging and interesting
Interesting
Engaging
Thought provoking
FUN
Amazing
Enthusiastic
Excellent delivery
Positive
Gripping
Engaging
Useful
Motivating